Sign Up

• Is there a credit check as part of the sign up process?

  No, a credit check is not required to sign up to the Pulse Energy Lifestyle Plan. 

• Where can I find my electricity price / rates?

  To find out the price you will pay for your electricity click here and fill in your details and address.

  When you join our Lifestyle Plan you will receive a low price upfront and the freedom to leave without penalty. 

• What is Powerswitch?

  Powerswitch is a free and independent energy price comparison website powerswitch.org.nz

• Do you offer natural gas and LPG?

  Natural gas and LPG are unavailable on the Pulse Lifestyle Plan. 

  However, please contact our team if you require gas services as one of our other options may work for you.   

• Who is Pulse Energy?

  For more information about Pulse Energy click here

  To visit the Pulse Energy website click here

• Can I sign up my business or holiday home?

  Our Lifestyle Plan is only available to residential properties, which are primary residences and is not available for holiday homes.

• How do I know when my account is set up?

  You will receive an email once your account is active.

• How long will it take for my electricity to be connected after I have signed up?

  Once you have completed the sign up process, it can take up to 10 business days for your account to be activated. Your electricity will not be switched off in the process. You will receive an email once your account is active.

• Do I need to contact my old provider and tell them I have switched?

  No, our Customer Care Team will take care of the process for you!

• How do I know if my property has a smart meter?

  You can check whether your property has a smart meter with active communication by completing your details and address here.

   

• What is a smart meter?

  To join our Lifestyle Plan, you must have a smart meter with active communication at your property. A smart meter records the amount of electricity you use and sends the readings to your electricity retailer daily, which means there is no need for a meter reader to visit your property and record the amount of electricity you have used.

• How can I join?

  Signing up online is easy and only takes 5 minutes. No credit check is required! Click here to join online now.

• What is the Pulse Energy Lifestyle Plan?

  The Pulse Energy Lifestyle Plan is a flexible electricity plan for New Zealand households which allows you to pay for your electricity usage as you go.

  It’s easy to use, simply top up online or in store, as and when you need to. No more monthly power bills and a credit check is not required!

  You can top up, monitor and view your usage via our My Account customer portal.

  Click here to join online now.